Cadeiras na Calçada: Plantão Comunitário no acolhimento e formação de redes

Abstract

Introduction. The Community Duty is an open group mediated by “plantonistas” whose premise is to make the participants to exchange experiences and build social nets. Objective. this work aimed to characterize the performance of Community Duty in a slum in São Paulo, Brazil. Method. Sixty four meetings with 96 participants were recorded. The results were submitted to a quantitative and qualitative analysis. Results. The demands were classified into categories: chemical dependency, poor physical and mental health, family issues, lack of basic infrastructure in the community, exposure to violence and drug dealing, complaints relating to school, unemployment, and financial problems. There were significant gender and age differences. Conclusions. the results indicated the potential of the Community Duty to welcoming, psychosocial orientation, and building a social network.